Successfully identified accessibility challenges for visually impaired, blind users & a roadmap to make website ADA compliance.

Manual Accessibility Audit service to find Accessibility compliance gap and remediation solution details for Illinois based electronics device manufacturer!

About Client

The client is a home and office brand and manufacturer based in the United States. Product offering includes computer and TV screen mounting, desk frames, height adjustable desk risers, desk accessories, carts, whiteboards, PC case mounting, speaker mounting, and many ergonomic solutions. The client is headquartered in the U.S. with engineering, design, customer support, technical support, marketing, and logistic teams in the U.S. to provide a solid product experience and support level to their customers.

Challenges

  • The client has a lack of resources to access assistive technology and to identify and address accessibility guidelines and best practices. They required a third party to research and test highlight areas of issue.
  • The website may contain elements that impede accessibility, such as non-descriptive links, inaccessible forms, insufficient color contrast, etc.
  • Failure to meet accessibility standards could result in legal repercussions and damage to the brand's reputation.

Industry

Manufacturing

Project Size

Medium

Services

  • Automated and Manual Website Accessibility Audit

Platform

Shopify

public health website WCAG accessibility

Solution

The client engaged in automated and manual accessibility audit services to comprehensively evaluate their website's accessibility and identify areas for improvement. Here's how the process unfolded:

Initial consultation & scope: We conducted an initial consultation with the client, and defined the scope of the audit, specifying which web pages, features, and functionalities would be assessed.

Compliance standards: The audit was aligned with internationally recognized accessibility standards such as the Web Content Accessibility Guidelines (WCAG 2.2 AA) to ensure legal compliance and optimal user experience.

Automated and Manual accessibility audit: We have used specialized automated accessibility testing tools including Monsido, WAVE and Google Lighthouse. Our accessibility experts have manually inspected all web pages, interactive elements, and multimedia content using a combination of assistive technologies, web browsers, and operating systems. The tools include NVDA, VoiceOver and JAWS.

Accessibility audit report: We compiled a comprehensive accessibility audit report detailing evaluation methods, applicable standards / guidelines, scope / pages tested, WCAG 2.2 level AA test report summary, document and multimedia accessibility test report summary.

Result

By investing in a manual accessibility audit service, they successfully identified accessibility challenges for visually impaired, blind users, and they had a roadmap to make their website ADA compliance.

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